You may return any items within 14 days after arrival.
Items which have been installed or where the software has been altered can NOT be returned.
If an item is received damaged, please ensure photo documentation.
- Send a request for a RMA (Return Material Authorization) post label to firstname.lastname@example.org. The request must include your order id.
- Within 14 days after receiving the RMA send the item as specified. Ensure you get a tracking number.
- When we receive the item we will refund the amount originally paid. If the item has been used or the packaging is damaged the impairment will be subtracted.
- The refund will be issued to the same media as used to pay for the item.
Cost of return
You will pay the cost of return, unless the item has been delivered wrongly or damaged.
You can select your preferred carrier, unless we are paying the return. In the later case we will specify the carrier.